Why do I need to pay a deposit?▼
The 50% deposit covers our costs to source and ship your part internationally. You pay the remaining 50% only after the part arrives and you've confirmed it's correct.
What if the wrong part arrives?▼
If the part is not what was agreed in your order confirmation, you do not pay the balance and we will source the correct part at no extra cost.
How long does sourcing and delivery take?▼
South Africa: 5–10 business days. UAE/UK: 14–21 days. China/Japan: 21–35 days. We'll give you an exact estimate in your quote.
What payment methods do you accept?▼
We accept USD cash and EcoCash only. The 50% deposit is required before sourcing begins. The 50% balance is paid after you've inspected the part on arrival.
Do you source parts for all truck brands?▼
Yes — all major brands including Volvo, Scania, MAN, Mercedes-Benz, DAF, Isuzu, Hino, Ford, Nissan, Toyota, Iveco, Freightliner, Shacman, Sinotruk and more.
Is there a warranty on sourced parts?▼
Yes. OEM parts carry manufacturer warranty. Quality aftermarket parts have a minimum 3-month warranty. Warranty terms are specified in your order confirmation.
Why should I create an account?▼
Creating an account lets you track all your part requests in one place, receive quotes directly in your dashboard, see real-time status updates, and communicate directly with our team. It's free and takes under a minute.